BirdsEye

Automatic time tracking: what it is and how it works

Automatic time tracking records work hours in the background, with no timers or timesheets. See how it works and how it compares with manual tracking.

Automatic time tracking is software that records working time in the background, without anyone starting a timer or filling in a timesheet. A desktop agent notes when work starts and stops, which applications are in use and when the computer is idle, and turns that into timesheets. It removes the effort and the errors of manual time entry.

Key takeaways

  • Time is recorded as it happens, not reconstructed on Friday.
  • Idle detection keeps breaks out of working time.
  • It covers work done on a computer. Time away from the screen still needs a manual entry.
  • Because it records activity, it needs clear privacy rules.

How does automatic time tracking work?

  1. A desktop agent runs on the computer

    It starts with the workday, or with the computer.

  2. It notes the active application

    Usually the application name and window title, at short intervals.

  3. It detects idle time

    When keyboard and mouse stay untouched past a threshold, the time is set apart.

  4. It follows a schedule

    Good tools record only inside working hours.

  5. It attributes time

    The person picks a project or task once, or time is assigned afterwards.

  6. It syncs

    Data goes to a server and becomes timesheets, reports and exports.

How does automatic tracking compare with manual tracking?

Manual timesheets and timers Automatic time tracking
Daily effort Start, stop and remember None after setup
Accuracy Depends on memory Recorded as it happens
Detail Blocks people recall Minute by minute
Breaks Often left in or guessed Idle time separated
Forgotten entries Common Not possible for computer work
Project attribution Typed in Picked once or assigned later
Privacy questions Few Needs clear rules and notice

What are the benefits of automatic time tracking?

  • No timesheet chasing

    Nobody has to remember, and nobody has to nag.

  • Records you can rely on

    US employers must keep complete and accurate records of hours worked for non-exempt staff, and the method is theirs to choose.

  • Billing that holds up

    Hours tied to clients and projects as they happen.

  • A live picture

    You can see the day while it is still happening.

  • Attendance without a clock

    Start times, late arrivals and absences fall out of the same data.

What are the limits of automatic time tracking?

  • It sees computer work only

    Meetings in a room, phone calls and site visits need manual entries.

  • Idle is not the same as not working

    Reading and thinking produce no input. Set the threshold with that in mind.

  • It collects activity data

    That makes it a form of employee monitoring, with the duties that follow. See Is employee monitoring legal?

  • Attribution still needs people

    Software knows which application was open. It cannot always know which client it was for.

Who is automatic time tracking for?

It suits any team whose work happens mostly on a computer:

  • Agencies and consultancies that bill by the hour and lose revenue to forgotten entries.
  • Remote and hybrid teams that have no shared office to make the working day visible.
  • Companies with hourly staff who must be paid for exactly what they work.
  • Software teams that want time on Jira issues without typing worklogs.

It is a poor fit for field crews, retail floors and roles spent mainly on the phone. Those need a time clock or a mobile app. See How to track employee hours.

What should you look for in an automatic time tracker?

  • an idle threshold you can set
  • a working-hours schedule, so tracking stops when the day does
  • offline recording that syncs later
  • one total when a person uses two devices
  • project and task tagging
  • manual entry for time away from the computer
  • export to your payroll or billing system
  • a view that shows employees what is recorded
  • the integrations you already depend on

How does BirdsEye track time automatically?

  • Application tracking. The foreground application and window title, in one-minute blocks.
  • Website tracking. The domain of the site in the active tab. Optional.
  • Idle detection. A threshold you set. Idle time is kept apart from work.
  • Working hours and days. Tracking runs only inside them, for the whole company or per team.
  • Auto-start. Tracking can begin as soon as the agent launches.
  • Offline first. The agent keeps recording without a connection and syncs when it returns.
  • Two devices, one total. Overlapping time on a laptop and a desktop is counted once.
  • Projects and Jira. People pick a project, a task or a Jira issue in the agent.
  • Manual entries. For meetings and calls away from the computer.

The desktop agent runs on Windows, with macOS and Linux builds available on request. See the features page.

The BirdsEye desktop agent while tracking, with the rules that apply shown underneath.

Frequently asked questions

Is automatic time tracking accurate?

For computer-based work it is more accurate than manual entry, because it records activity as it happens. Accuracy depends on a sensible idle threshold and on adding manual entries for work away from the computer.

Does automatic time tracking work offline?

It depends on the product. BirdsEye keeps recording offline, stores the data locally and syncs when the connection returns.

Is automatic time tracking the same as employee monitoring?

They overlap. Automatic time tracking records when and on what someone worked, which makes it a light form of monitoring. Screenshots and webcam capture are separate features that go further.

Can automatic time tracking handle projects and clients?

Yes. Most tools let people choose a project or task, and the tracked time is attributed to it. See Project time tracking.

Sources

  1. US Department of Labor: Fact Sheet 21, Recordkeeping Requirements under the FLSA

Related guides

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